COVID SAFETY

AUDIENCE VACCINATION POLICY

As the global concerns continue to evolve, Theatricum continues to rely upon ongoing public health guidance. With the current trend in the delta variant within the United States, and Los Angeles County, and the announcement that the FDA has approved the Pfizer-BioNTech vaccine for Covid, we feel it is time to implement a vaccinated audience policy.  Throughout our reopening, we have adhered to or exceeded local health department requirements regarding Covid.  We continue to do so because, above all, we value the health and safety of our artists and community. Before opening to the public, Theatricum instituted a policy of requiring full vaccination for all staff, artists, and volunteers who work as part of our productions.  Now we ask that our audiences join us.

  • Before being admitted into the theatre, all audience members over age 12 must provide proof of full vaccination, meaning it has been at least two weeks since the ticket holder’s final vaccine shot. (We can exchange your tickets to a later date or give a full refund to anyone who has already bought tickets and who will not be vaccinated by the time of their event.)
  • Parents may elect to bring children younger than 12, but the children must be able to remain masked while inside the theatre.
  • Acceptable forms of proof include:
  • If you can’t access your proof of vaccination when you arrive, you can visit our Box Office for an immediate date exchange free of charge.

AUDIENCE MASK POLICY

  • Masks are required regardless of vaccination status upon entrance of either of our theatres. 
  • We ask that patrons remain masked when interacting with Theatricum staff, including at the box office, concessions stand, and front of house staff.
  • At this point, parties may arrive early and picnic on grounds (this will be subject to change at any point).  We ask that patrons distance their parties.  No food or drink are permitted in the theatre, except water.

FREQUENTLY ASKED QUESTIONS

What is a valid form of proof of vaccination?

Acceptable forms of proof include:

What is your refund policy related to vaccine status?

Contact the box office at boxoffice@theatricum.com for refunds or exchanges. Anyone who has already bought tickets and who will not be vaccinated by the time of their event may exchange their tickets to a later date or receive a full refund.


My child is not vaccinated. Can they still attend a performance at Theatricum?

All audience members over the age of 12 must show proof of vaccination. Parents may elect to bring children younger than 12, but the children must be able to remain masked while inside the theatre.

My child is under the age of 12 and unvaccinated. Can they attend a performance at Theatricum?

Parents may elect to bring children younger than 12, but the children must be able to remain masked while inside the theatre.


I’ve had the first dose of Pfizer or Moderna, but have yet to receive my second dose. Can I attend a performance at Theatricum?

Audiences are required to be two weeks past their final dose of either the one-shot Johnson and Johnson vaccine or the second dose of Pfizer or Moderna.

I’ve had my second dose of Pfizer or Moderna, but it has not been two weeks since my final vaccination. Can I attend a performance at Theatricum?

Audiences are required to be two weeks past their final dose of either the one-shot Johnson and Johnson vaccine or the second dose of Pfizer or Moderna by the time of the event. 

Do you accept medical exemptions for the vaccine requirement?

Medical exemptions will be reviewed on a case-by-case basis. To request a medical exemption, please email vaccines@theatricum.com with the subject line “Medical Exemption Request” and a staff member will respond at the earliest convenience.


Does the vaccine requirement extend to Theatricum’s company and staff?

Yes. We are a fully vaccinated company.


I am vaccinated. Do I still need to wear a mask?

Masks are required regardless of vaccination status upon entrance of either of our theatres. We ask that patrons remain masked when interacting with Theatricum staff, including at the box office, concessions stand, and front of house staff.


Can we still picnic on the grounds?

At this point, parties may arrive early and picnic on grounds (this will be subject to change at any point).  We ask that patrons distance their parties.  No food or drink are permitted in the theatre, except water.


I am vaccinated, but I forgot my proof of vaccination upon arrival at the theatre. Can I attend the performance?

If you forgot your proof of vaccine, visit https://myvaccinerecord.cdph.ca.gov/ to access a digital copy on your mobile device. If you can’t access your proof of vaccination when you arrive, you can visit our Box Office for an immediate date exchange free of charge.

Thank you for helping us support the safety of our artists and community. We are in this together and we rely on you to make this season possible.